We do not sell personal information Encryption in transit & at rest Response in 5 business days
About Koomi
Koomi makes group art walks effortless. Create or join a team to visit exhibitions, museums, and art spaces together. Set the time, location, and group size with clarity, assign roles so responsibilities are obvious, and share precise meetup details that keep everyone on the same page.
Personal Data We Collect
Data you provide
- Name
- Username
- Email address
- Customer support content
Data collected automatically
- Device info (model, OS version, app version, language/region)
- Usage statistics
- Crash logs
- Cookies for login & preferences (may include web beacons)
Location data (with permission)
- Precise or approximate location to support meetup and navigation features
Photos and faces
- No face recognition or biometric processing
- One-time processing and deletion after use
- Local storage by default
- Not used for training or marketing
How We Use Personal Data
- Provide and maintain the service
- Personalize experience and preferences
- Improve features and quality
- Safety, integrity, and fraud prevention
- Customer support
- Legal compliance and terms enforcement
Legal Bases
- Consent (e.g., location)
- Performance of a contract
- Legitimate interests (improvement, security, analytics)
- Compliance with legal obligations
Sharing and Transfers
- With your direction or consent
- Processors under written instructions and confidentiality
- For legal or safety reasons
- Business transfers with notice
We minimize what is shared. International transfers use safeguards such as EU Standard Contractual Clauses (SCCs).
Cookies
Used for authentication sessions and preferences. Web beacons may support reliability and analytics. You can control cookies in your device or browser settings; disabling may affect login persistence.
Security
- Encryption in transit and at rest
- Access controls
- Regular security reviews
- Backups and continuity
Retention
- Account data: retained while your account is active
- After account deletion: delete or anonymize within 30 days
- Usage analytics: up to 12 months
- Customer support: up to 6 months
Your Rights and Choices
You may request access, correction, deletion, restriction, portability, or withdraw consent. Email nanq78805@126.com. We respond within 5 business days. EU/UK users may contact a supervisory authority.
Children
Koomi is for users aged 17 and above. We do not knowingly collect data from minors. Contact us if you believe a minor provided data.
Do Not Track
We do not respond to DNT signals. Control permissions and analytics in your device and app settings.
Changes
We will post updates with a new effective date and notify you where required.